We are so very sorry to have to give you this bad news. There was a fire in our warehouse and all of our inventory was damaged. We are working as quickly as possible to replace these items and expect to have some replacements by February 1st. We look forward to serving you then. On a positive note, we can offer you our Raquel Welch wigs and our Chemo Beanies® now if you are interested.

Home » Contact Us

Contact Us

Questions regarding your orders:
Please contact a TLC Customer Service Representative by email at customerservice@tlcdirect.org, fax 1-800-279-2018 or phone at 1-800-850-9445.

For general comments, new product ideas, improvements to existing products, or ways to improve customer service:
Please email us at customerservice@tlcdirect.org. To help us serve you better, we would also appreciate your filling out the postage paid self-addressed survey card that is enclosed in every order.

To request the most recent TLC catalog:
Please click here and fill out the information.

Technical difficulties with the TLC website?
Please contact Customer Service at customerservice@tlcdirect.org.

Do not email your order with credit card information as we cannot guarantee email security. Either place your order via our secure website, fax 1-800-279-2018 or call anytime 1-800-850-9445.