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Contact Us

Questions regarding your orders:
Please contact a TLC Customer Service Representative by email at customerservice@tlcdirect.org, fax 1-800-279-2018 or phone at 1-800-850-9445.

For general comments, new product ideas, improvements to existing products, or ways to improve customer service:
Please email us at customerservice@tlcdirect.org. To help us serve you better, we would also appreciate your filling out the postage paid self-addressed survey card that is enclosed in every order.

To request the most recent TLC catalog:
Please click here and fill out the information.

Technical difficulties with the TLC website?
Please contact Customer Service at customerservice@tlcdirect.org.

Do not email your order with credit card information as we cannot guarantee email security. Either place your order via our secure website, fax 1-800-279-2018 or call anytime 1-800-850-9445.

Return anything for any reason within 60 days of receipt of the item(s).

Our Liberal Return Policy:

"I smiled, looking in the mirror for the first time in two years…"

What Customers Say: