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Return Policy

If you are not completely satisfied with any product, you may return it for a full refund, exchange or credit within 60 days of purchase, provided that product is in new condition (not worn or altered), free of any odors (perfumes, smoke, etc.) and is returned with the original packaging. Please allow up to four weeks for credit or refund.

All items must be returned with all tags attached. Wigs must not be cut, teased or combed out.

Because our sale prices are so low:

  • We cannot accept returns on clearance items.
  • Clearance wigs, bras and silcone breast forms are the only exception. They may be returned for exchange only.
  • There is a $10.00 restocking fee for any Raquel Wig return.

Return anything for any reason within 60 days of receipt of the item(s).

Our Liberal Return Policy:

"I smiled, looking in the mirror for the first time in two years…"

What Customers Say: