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If you are not completely satisfied with any product, you may return it for a full refund (excluding shipping fees and pre-paid return label fees) within 60 days of purchase, provided that the product is in new condition (not worn or altered), free of any odors (perfumes, smoke, etc.) and is returned with the original packaging with tags attached. Please allow up to four weeks for processing of your return.

Return Address: 

4400 East New Market Hurlock Road
Hurlock, MD 21643

Exclusions: Because our sale prices are so low, we cannot accept returns on clearance items. You may not return or cancel your "tlc" gift card once it has been received. It can not be redeemed for a cash value. 

If you choose to use our pre-paid return label to ship your product back, a $10 fee will be deducted from your final return refund.



tender loving care